Davmar Rajasthan Textiles - Frequently Asked Questions (FAQ)

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FAQ - Frequently Asked Questions

How do I use this website?

We've tried to make the website easy and fun to use. Our home page describes the products on offer and we have tried to provide interesting information on our products as we feel that they represent the very finest traditions and skills of those involved in producing these superb Rajasthan textiles. The shop page sets out the products on offer with photos of each product together with a product code and a brief product description. Throughout the site we have used images of Rajasthan to portray the very special scenes and colours which make this frontier desert state so very special.
The site has been designed to ensure it is easy to access and use with links between all key pages. Please let us have any comments as our key priority is to provide excellent customer service
Browse through the product categories to view what's available. When you find what you're after simply add it to your basket and proceed to the checkout when you're ready to pay for your shopping.

How does the basket work?

The basket is very much like a real shopping basket: find the products you'd like to buy and place them in your basket before going to the checkout. Find out more about how the basket works

Is it safe to shop online at Davmar Rajasthan Textiles?

Yes. We use the secure PayPal internet facility for all debit and credit card payments. You do not need a PayPal account but if you do have one you can make a direct Paypal payment. On the final step in the payment process you will be redirected to the secure Paypal website and be given the coice to login to your own Paypal account or choose to pay by credit or debit card.
See also our Privacy Policy.

When do I have to log in?

To make online shopping safe and secure, you'll have to log in when you're submitting payment or personal details.

What is my username?

It is your email address.

What happens if I forget my password?

Type in your email address and we'll send you a unique email so you can reset it.

How can I pay for my order?

PayPal, VISA, MasterCard, Maestro/Switch, VISA Electron or Solo.
We currently only accept cards issued by a UK bank

Can I cancel or change an order?

You can cancel or change an order – contact us at Customer Service

How do I add to my order once I have submitted it?

Just place a new order as normal.

How do I return an item I have purchased?

Send it to the Customer Service mailing address

What are the delivery charges

All website prices include a delivery charge based on the weight of the product/s being ordered

How long do I have to wait for my order to arrive?

4-7 working days from when an order is received.

Can I send my parcel to a different address?

Yes - just put the address details in as you checkout.

Can I have an order delivered overseas?

No orders will be accepted for any deliveries outside the United Kingdom

What is your privacy and security policy?

Set out within our terms and conditions. In summary it is to ensure that any secure information you give us remains confidential. Under no circumstances will any customer information ever be divulged to a third party

How do I contact Davmar Rajasthan Textiles?

See the information for Customer Service

Can I link to the davmar website?

Yes of course! Your webmaster will be able to use one of the banner ad code fragments

Will Davmar link to other websites?

Yes, we will reciprocate with links. Your webmaster should provide information
similar to our banner ad code fragments

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